Maximizing the performance of the
global workforce is quickly becoming a top priority in
the executive offices of thought-leading organizations. Organizations
that excel in developing the workforce tend to be high
performers and dominate their markets. Systems
Thinking and Human Performance Improvement can help you integrate
solutions to help you create and implement
your strategic plan and accomplish
your business goals.
What is systems thinking?
It is stepping back and
looking at the big picture. It is NOT looking at one component or one
element individually. Everything has a "system" by which it operates.
This not only includes machines like our cars, and our bodies, but also traffic,
families, businesses, schools, nature, and cities. One of the smartest things
anyone can do, if you want any system to work at optimum performance, is to make
sure all components of any particular system are in sync and operating as
smoothly as possible. We understand that our car won't run unless
everything works and that our "good health" is determined by the body
as a whole, not just some parts doing well.
What is a system?
A system is a set of elements
interacting with one another within specified boundaries to produce an output or
result. All elements and components combine to produce a common result. If one element or component in the system were omitted or malfunctioned,
the system would not perform at an optimum level and would not produce the
intended overall result. If the system is not working correctly, you can
increase the probability of improving the system by making an accurate analysis of the system to ensure all required elements and components are functioning
How does this relate to my workplace?
Organizations should not fixate on a single system element or
component but instead look at
all the elements and components combined in an integrated entity. Human performance systems are made up of numerous
elements including expectations, workers, managers, tasks, tools, environment,
culture, and feedback. In optimum performing systems all elements and components
work together to produce
If the system is not working properly, organizations
should not simply
go in and add elements without systemic analysis and systematically designing
interventions. If one element is lacking or
incompatible with other elements, it can decrease efficiently or even destroy
the entire system. The overall result can be diminished or ruined.
maximize one part of the system and the entire system simultaneously
to one part requires adjustments throughout the whole system. Organizations should not decide to drop an element into the system before
determining its overall appropriateness and potential impact. It will distort
Alignment and Front-End
Analysis to analyze the system. Identify all elements and their
functions, determine the general problem and root cause and then design the
appropriate intervention's) to ensure that all elements and components are
present and working together with a smooth flow.
organization's performance, optimize employee and
process performance, cut waste and increase profitability.
how-to maximize your organization's work system
efficiency, optimize employee and process performance,
cut waste and increase profitability.