"The trouble with most of us is that we would
rather be ruined by praise than saved by criticism."
Constructive feedback is always tough to swallow, but in the end it does us far
more good than a diet of flattery. In either case, we should surround
ourselves with and value those who speak the truth to us, good or bad. Lack of frequent useful feedback is the leading negative
influence on work performance.
Implementing feedback loops and feedback
processes within a work system is the most cost-effective
intervention solution leading to improved work
performance. Help your people improve their competence which
will lead to improved confidence and joy in their work. The two best ways to do this are:
- Make sure employees are getting the feedback they
need about how and what they’re doing
- Make sure you also get the same feedback (which
probably probably hasn't been reaching you)
Want help in acquiring these skills? See the workshops section.
"What lies behind us and what lies before us are tiny matter compared
to what lies within us."
Ralph Waldo Emerson