"A work process with
a logical structure will be ineffective if it is not managed"
Geary
Rummler |
When addressing the workplace environment, you need to ask youself what kind of implementation is needed:
-
Do you need support for new
implementation of equipment, software systems, work processes,
database conversion, business intelligence systems, etc?
-
Do you need post
implementation for software system installations, databases
conversion systems, business intelligence systems, etc.?
Learn how to coordinate, and
implement interventions addressing either new implementation or post
implementation change with organization and job design, process design, ergonomic design and more. Learn how to map and improve
systems, work processes; inputs, outputs, and feedback systems
Is there currently good job design?
- Is the method so complex
that no one can perform well?
- Are employees required to do more than one job
at a time?
Common issues include but are not limited to:
- Do employees
have the tools and equipment they need to perform their work?
- Is there a lack of alignment between the work
process and the various sections/departments of the organization?
- Is there task interference?
- Do the physical
conditions hamper employee performance?
To overcome these obstacles to performance, you must focus
on becoming "results oriented", increasing quality through buy-in and discover effective ways to measure employee performance
initiatives.
Want help in acquiring these skills? See the workshops section.
"All are but
parts of one Stupendous Whole"
Alexander
Pope |
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